Terms of Service
These terms apply to your use of hersalessociety.com and its subdomains (the "Site"), to the free events and resources we provide through it, and to enrolment in our paid programmes (Part B). Where you enrol in a programme you will also receive a written enrolment agreement; if there is any conflict, the enrolment agreement takes priority. By using the Site or enrolling in a programme you agree to these terms.
1. About us
Her Sales Society is operated by Her Sales Academy Limited, registered in England and Wales under company number 16003250. Registered office: 16 Derwent Close, Maghull, Liverpool, England, L31 9DL. Her Sales Society is a professional sales training, career development and recruitment support organisation founded by Vicky Yee. In these terms "we", "us" and "our" mean Her Sales Academy Limited. Contact: support@hersalessociety.com. We normally reply within two working days.
Part A: The Site and free resources
2. Educational purpose
Everything on the Site, including trainings, masterclasses, quizzes and downloadable resources, is provided for educational and informational purposes. It is not financial, legal, career or professional advice, and you should use your own judgement before acting on it.
3. Earnings and results
We share real results achieved by women inside Her Sales Society, with their permission. Student results shown are individual examples and are not guaranteed. Earnings in remote sales vary based on experience, skill, role, hours worked, commission structure and individual performance. Remote sales roles are typically commission-based and are with independent businesses, not with us. We make no guarantee of employment, placement, income or results.
4. Free events and resources
Free masterclasses, trainings and resources are provided as described on the relevant page. We may change dates, formats or content, and we may withdraw a free offer at any time. Live events may not be recorded or made available as a replay.
5. Applications and Career Strategy Sessions
Applying for a Career Strategy Session does not guarantee that a session will be offered or that you will be accepted into a programme. We review applications to make sure the programme is a genuine fit. Please provide accurate information in any application.
Part B: Programmes
6. What the programmes are
We currently offer two programmes, Setter 3.0 and Closer 2.0. Each is a six-month online programme made up of digital training content, live group coaching, recorded assessments with written feedback, Recruitment Ready™ career support, placement support and in-role coaching. Prices are quoted in pounds sterling on your Career Strategy Session. The programme you enrol in, its price and any payment plan are confirmed in your enrolment agreement and order confirmation.
7. Enrolment and payment
Enrolment is by application, normally following a Career Strategy Session. A contract is formed when we confirm your enrolment in writing after payment or the first instalment. If you pay by instalments or through a third-party finance provider, the plan and dates are set out in your enrolment agreement and the provider's agreement. Fees remain payable in full for the programme you enrolled in, subject to the Refund and Cancellation Policy.
8. Access and delivery
- When access begins: when we confirm your enrolment and send your login details, normally within one working day of payment. Your six months run from that date and the end date is confirmed in writing.
- What the six months include: access to the training library for your programme, the live group coaching calls scheduled during your six months, assessment reviews with written feedback, the private student community, Recruitment Ready™ career support, placement support once you are Recruitment Ready™, and in-role coaching for the remainder of your six months once you are in a role.
- How it is delivered: online, through our training platform, community platform and video calls. You need a computer or phone, an internet connection and a quiet place to take calls. Live calls are scheduled in UK time and may be recorded for students who cannot attend.
- Changes: we may update content, coaching schedules and platforms to keep the programme current, without reducing what is included overall.
- End of access: access to the training library, coaching and support ends on your programme end date unless an extension has been agreed in writing.
9. Your responsibilities as a student
- Complete the training, assessments and applications in the order set out in the programme, and attend or watch coaching calls.
- Give honest, accurate information in assessments, applications and to businesses you are introduced to, and behave professionally with coaches, other students and businesses.
- Keep your login details private. Access is personal to you and may not be shared, and content may not be copied, recorded or distributed.
- Meet your payment dates. We may suspend access while a payment is overdue.
We may end your enrolment without refund for serious or repeated breaches of these responsibilities, for example sharing content, abusive behaviour or misrepresenting yourself to a business.
10. Coaching, assessments and placement support
Coaching is delivered in groups and, where stated in your programme, in reviews of your recorded assessments and calls. Assessments are reviewed against our rubric and may need to be repeated before you are Recruitment Ready™. Placement support means access to the opportunities that come through Her Sales Society and our recruitment partners, and support with your applications and introductions. Hiring decisions are made by independent businesses. We do not employ you, and we do not guarantee an interview, a role, a start date or any level of earnings.
11. Not completing the programme
If you do not complete the training or assessments within your six months, or choose not to apply to opportunities, your access still ends on your programme end date and fees remain payable. See the Refund and Cancellation Policy for cancellations, refunds, pauses and extensions.
12. Cancellation and refunds
You have a 14-day right to cancel from the day your enrolment agreement is made. The full rules, including what happens if you start your access within those 14 days, payment plans and what happens after the 14 days, are in our Refund and Cancellation Policy, which forms part of these terms and is provided with your enrolment agreement and available on request from support@hersalessociety.com.
13. No guarantee of employment or earnings
To be clear: Her Sales Society sells training, coaching, assessment and recruitment support. Employment and earnings are not guaranteed. Any figures, case studies or testimonials on the Site or in the programme are individual examples. Your outcome depends on your experience, skill, the role you take, hours worked, commission structure and individual performance, as well as factors outside anyone's control.
Part C: General
14. Acceptable use
You agree not to misuse the Site, including by attempting to gain unauthorised access, interfering with its operation, scraping content, or submitting false or misleading information. You may not copy, reproduce, sell or distribute Site or programme content, trainings or resources without our written permission.
15. Intellectual property
All content on the Site and in the programmes, including text, design, video, images, logos, the Career Placement System™, Recruitment Ready™, the TPC Method and The Remote Sales Career Kit™, belongs to Her Sales Society or its licensors and is protected by copyright and trade mark law. You may view and download resources for your own personal, non-commercial use only.
16. Third-party services and links
The Site and programmes use third-party services such as video hosting, forms, scheduling, community and messaging tools, and link to third-party websites including WhatsApp, YouTube and Instagram. We are not responsible for the content or practices of third parties. Their own terms and privacy policies apply.
17. Testimonials
Testimonials on the Site reflect the genuine experience of the individuals concerned and are shared with their permission. Some names are shortened for privacy. They are individual experiences and are not representative of everyone who works with us.
18. Liability
To the fullest extent permitted by law, we exclude liability for any loss or damage arising from your use of, or inability to use, the Site, any free content or a programme, including loss of income, loss of opportunity or indirect losses. Our total liability to you in connection with a programme will not exceed the fees you have paid for it. Nothing in these terms limits liability that cannot be limited under English law, including for death or personal injury caused by negligence, for fraud, or your statutory rights as a consumer.
19. Privacy
Our Privacy Policy explains how we handle your personal information.
20. Complaints
If something has gone wrong, email support@hersalessociety.com and we will respond within five working days.
21. Changes
We may update these terms from time to time. The date at the top shows when they were last changed. Changes do not reduce what is included in a programme you have already enrolled in. Continued use of the Site after a change means you accept the updated terms.
22. Governing law
These terms are governed by the laws of England and Wales. If you are a consumer, you also benefit from any mandatory protections of the country you live in. The courts of England and Wales have jurisdiction over any dispute relating to these terms.